IT IS OUR VISION TO BE RECOGNIZED AS THE MOST CUSTOMER FOCUSED COMPANY IN OUR INDUSTRY. IT IS OUR MISSION TO EXCEL AS A NON LETHAL SELF DEFENSE PROVIDER IN AN EVER-CHANGING MARKETPLACE. WE ARE DEDICATED TO OUR CUSTOMERS. WE GIVE SUPERIOR SERVICE AND RAPID RESPONSE THROUGH OUR WELL MANAGED, HIGHLY SKILLED TEAM. WE DELIVER VALUE AND QUALITY USING STATE-OF-THE-ART TECHNOLOGY. OUR GOVERNING VALUES ARE TO: Treat everyone - customers, employees, suppliers, the community and others - fairly, honestly and consistently. Recognize that customers are both external and internal. Foster a working atmosphere that promotes creativity and possibility thinking. Involve our team members in personal growth and in the growth of our business. Empower team members to sustain a culture that regards defects as unacceptable. Promote efficient process improvement. Maintain a safe and clean facility. Demonstrate that we are environmentally responsible. Create and manage our capital to optimize current and future assets.