Optimise is a small, specialist company, providing a compelling, market-leading, practical approach to employee engagement. With a crystal clear focus on improving results and outcomes, the Listening into Action (LiA) approach applies a highly collaborative style of working to many of the biggest challenges facing any organisation. Chief Executives and their top teams work together to systematically spread adoption of a new way of working, taking teams – across boundaries and connected by a common mission – step-by-step through a highly intuitive series of processes, events and activities that empower them to own and deliver outcomes that benefit customers, service users, staff and the organisation. The initial launch and adoption occurs over an intensive 9-12 month time scale, through four carefully crafted phases, and with a focus from the beginning on wider spread and sustainability. LiA is for organisations that are - or want to be - high performing, and are committed to empowering and enabling employees at every level to drive business improvements. The web-based LiA Navigator provides everything an organisation needs to adopt LiA for themselves. It can be tailored for any organisation, and accessed with or without coaching and advisory support. Optimise also lend leadership and expertise into organisations, working as an integral part of the team to support launch and spread of the approach, and ensure focus on outcomes.