Control and Shift provides fixed fee IT support contracts that allow our engineers to focus on your IT requirements and provide the right solution every time. We deal with companies of many sizes, industries and requirements – firmly believing that there is a base standard of IT that all businesses need, above which there are requirements specific to their industry or size. That means all our clients get that standard of service. We have no differing levels of service - as our client, then we are your IT team and that carries a singular level of expectation.