Great business performance doesn’t happen by accident. It takes good resources, careful planning and – above all – a workforce with the expertise to deliver exceptional results. That’s where Progressive Training can give you a competitive advantage. Every one of our consultants has practical managerial experience in the hospitality or retail sectors. The result? A team that understands your business, speaks your language and knows what it takes to deliver tailored training solutions that deliver tangible results. Training Provision With many years’ experience of designing and delivering training, we offer a full range of training programmes, which can be designed or adapted specifically for your organisation including: > Management Development > Performance Management > Effective Communication > Developing Trainers > Exceptional Customer Service > Successful Selling > Statutory Training We can also create a range of training materials that can be delivered by your own training team. Mystery Shopping, Surveys and Evaluations Our sister company, Service Scan Evaluations, provides an extensive range of bespoke services which can evaluate various aspects of your team’s performance.