At u.exe we provide moderated user testing services (in our own purpose-designed Exeter-based usability lab and/or remotely), focus groups, workshops, online survey research, user experience and accessibility audits, user and stakeholder interviews, competitor analysis, ux writing, user journeys, wireframing and prototyping. We are design and content professionals with over 20 years' knowledge and skills in digital user experience. Our usability lab is a flexible, professional environment with a relaxed and friendly atmosphere and top spec AV cameras and recording equipment, situated in the historic King's Wharf building on Exeter’s quayside. User research gives you unbiased, direct insight into your customers’ experiences. It shows you what your users want and what’s stopping them from achieving their goal on your site. Remove guesswork and assumptions from your digital project processes! The intelligence obtained from user research should then inform decision-making for digital development, to create first class user experiences, optimise conversion rates (CRO) and consistently increase your business’ ROI.