ServiceData's vision is to eliminate customer service. In the age of convenience revolution, it is often said that the best customer service is no customer service. ServiceData believes that any time a customer contacts the business enterprise for service, the customer wastes their valuable time. There is a high likelihood that this is a frustrating experience for the customer especially if the enterprise is ill equipped to handle the interaction. ServiceData envisions to intelligently automate the service process leveraging IOT, data, and machine learning technologies to eliminate the need of customer service.