Desky is a cloud-based customer support software that helps you enhance your customer experience by delivering exceptional support. With an aim eliminate customer painpoints with a tool that is highly intuitive, Desky is a standalone system. It works with cross-functional team and collaborates to provide phenomenal customer support. Desky streamlines customer conversations from by offering Envato, Slack, Mattermost, Video integration and can build multi-level team hierarchy. Desky is a complete solution for authors, freelancers, entrepreneurs and SaaS organizations who wants to offer product support, after-sales and want to communicate effectively with customers for better service. With Desky, you can collarate with team members to resolve customer issues by assigning support roles and tracking support ticket status. Desky is a brilliant customer engagement software designed to foster better customer-company relationships.