Richard Arnott works as an independent creative consultant through his one-man agency, servicejunkie and is part of a network of associates who offer expertise in their own discipline. His current focus is on Service Design, an interdisciplinary practice which connects the dots between design disciples, but also connects Richard’s passion and purpose - to use human-centered design, strategic thinking and co-creation practices to help people overcome the complex challenges they face in a rapidly changing world. He enjoys using design as a creative process to help people innovate in ways that create more business, environmental and social value, and make people happier too.