iKnowledge offers customized Salesforce.com solutions for Small-to-Medium Businesses. We focus on customizing and extending the Salesforce.com platform to support Business Processes. By automating systems and creating business processes, you create efficiencies that allow you and your teams to focus on what they do best, creating and selling great products, providing memorable customer service, and extending your base of loyal customers. We offer ongoing maintenance and support, implementation, and special projects to extend Salesforce.com functionality. Each project includes documentation of business processes, best practices recommendations, design, and implementation solutions. Past projects include customized quote tools, partner portals, order management, territory management, training, and class management as well as several implementations and data conversions in both commercial and non-profit environments.