High-Yield Methods is a world leader in Outside-In planning & process. We help clients attain customer-centricity while simultaneously streamlining operations. Our approach is to: 1) Align strategy to customers 2) Align process to strategy 3) Align technology to process HYM has special expertise in redesigning process in the O/S (office & service settings). We developed the first, formal, Outside-In process approach, Visual Workflow, which is also the first process approach designed specifically for the O/S. To learn more please visit www.h-ym.com.