Front Office GURU is the leader in front office staff training and systems. At Front Office GURU, our mission is to ensure the growth and expansion of the private practice industry by helping you train highly skilled Patient Care Coordinators while implementing highly effective systems in your front office. Your front office staff are the first and last contact your patients have with your practice and YOUR practice success depends on their skill and ability in providing exceptional customer service and patient management. At Front Office GURU, we provide one-on-one training for your front office including: phones skills, schedule management, how to get an inquiry call converted to a scheduled and arriving patient, prevention and proper handling of patient cancellations and no-shows, new patient procedures, and prevention of common billing errors - all to improve consistency, efficiency and organization within your practice.