The Human Services Leadership Institute is at the forefront of helping managers and human service organizations create the optimal environment that will lead to maximum employee commitment, engagement, performance, and retention. 52 organizations and 2,500 managers have used the 12-month Highly Effective Human Service Managers Program with amazing reviews! 7 organizations have used the 12-month Highly Effective Human Service Professionals Program to improve the leadership and professional skills for frontline workers. The following books are available -The Essential Handbook for Highly Effective Human Service Professionals -The Essential Handbook for Highly Effective Human Service Managers, 2nd Edition -Highly Effective Human Service Organizations