Since 1994, Pilot’s company provided services in management systems for quality, environment, health & safety, auditing through speaking, training, consulting and auditing services. The company’s vision is to assist individuals and small and medium sized organizations in cost effective services and resources in management systems to International Standards. To assist organizations, she was innovative to develop the first on line E-learning in North America, providing a process and tools for management system implementation to international standards. Pilot's Three Step Process, “Identify, Insure, Improve”TM has been used by thousands of companies for implementing their management systems. The process has been presented at speaking engagements, training sessions and in her ISO 9001 book, used successfully by industry, individuals and government to attain registration. The company's focus for 2010 and 2011 is the introduction of "Automation of Management Systems" as a solution for the "Grey Tsunami". Jayne Pilot, President, Pilot Performance Resources Management Inc., in Brampton is Award Recipient: Top 100 Women in Canada Award, 2004; City of Brampton Outstanding Business Award of Merit, 2006 & 2002; Business Ambassador, 2003; Women of Distinction, 1999 pinnacle award, and BFI President’s award for starting international environmental firsts. Her professional experience in management systems covers over 25 + years. www.pilotims.com