We are an independent insurance agency, located in Western Massachusetts specializing in personal, commercial, and group coverage. We believe in the business of service and take the time to customize insurance protection to a customer’s specific needs and priorities. Our agency earned distinction as one of the region’s leading insurance agencies offering a full range of insurance expertise that makes us unique in the region. >Our service capabilities go far beyond those typically offered at a local insurance agency >A team of claims specialists who provide expert risk analysis and advocacy for our customers when dealing with large insurance carriers. Risk management specialists who provide valuable insight to make certain your assets are effectively covered, while you avoid paying for unnecessary coverage. >3rd party administration for group insurance plans and self-insured programs. >As an independent insurance agency, First American has access to multiple insurance carries enabling us to offer you competitive pricing and value, a broad choice of products and unparalleled advocacy. Our commitment to working for you means we identify the insurance services that are right for you and use our access to deliver those products. Our employees work hard to ensure you have the coverage you need. Check out this short video for a quick glimpse of a day-in-the-life of our amazing employees.