GoldTech Solutions is an independent company, which provide telecommunications Avaya and Cisco training and consultancy services to the European marketplace. We are the acknowledged experts in all aspects of telecommunications training for Avaya and Cisco telephone systems, designing courses that focus on hands on activity, full of real life scenario’s ensuring that the topics are understood in a friendly atmosphere. We cover all fields – PABX administration, call centre administration, call centre supervisors, IT support and end users. Our consulting programs are customized to the needs of each client. The menu below provides a general description of typical consulting services we provide to our clients. - Telephony and Call Centre Design - Telephony platform installation - Maintenance & Support - Performance health check - Technology Design - Outsourcing Analysis - Vendor Analysis - RFQ Preparation