The TPTracker range of web-based software is used across the UK by Housing Providers, Charities, Social Enterprises and Businesses. It's used for managing customer engagement: Profiling, Informing, Listening, Engaging, Supporting and Thanking them. Our cost-effective web-based software solutions are built around a database of contacts, customers, clients, members, residents, service users, staff or other stakeholders. It allows users to: Monitor and evaluate key performance indicators; Improve customer satisfaction scores; Effectively interpret and respond to feedback; Communicate with contacts in their preferred way; Target resources efficiently; Profile contacts and use data to target resources efficiently; Manage customer contact and involvement. Our survey software offers an integrated, multi-methods survey design, delivery, response-capture and evaluation service linked to your database of contacts for quick analysis and trend spotting. For more information about TPTracker software and associated services, visit our website to see how organisations are benefitting at www.tptracker.com or email us at enquiries@tptracker.com