CSRA advise commercial, government, and nonprofit enterprises on experiential social media, social business, and service design. We guide them when executing strategy using the Social Network Roadmap(SM), which addresses the entire enterprise social business life cycle: feasibility, strategy, pilot, scale and integrate. However, we don't assume that any firm needs to active with social networks, social media or Web 3.0. Instead, we determine relevance by assessing the social business activity of people who matter to your business. If it's relevant, we measure your readiness to engage people in social business and create a strategy, so you minimize missteps and adopt more aggressively and outperform rivals. Then we help you execute by mentoring your people, so you develop competency in 21st century dial tone. • Our enterprise and startup clients learn to use social technologies, processes and behavior to transform their businesses, so they can relate to people who matter, collaborate and create a new level of value. We show them how to manage risk, increase competitiveness and change the rules. • We deliver higher value by operating a virtual model, so you get better teams and pay less for overhead. • We are veterans of the most prestigious consultancies, corporations, startups and professional services firms.