SPS Contact is a leading, Worldwide, Business and Contact Center Consulting firm providing assessment, planning, and implementation services to optimize mission-critical resources – people, processes, and technology. We are your Artificial Intelligence experts helping you plan, select and implement technology to drive greater efficiency, more satisfied customers, and more revenue. Contact Center business development through pipeline management and providing solutions to complex client issues that drive mutually positive business outcomes to meet aggressive sales goals. Hiring, Training and key employee reviews to ensure teams are staffed with high performing individuals. Hands on management of BPO/In-House/Near Shore and Off Shore Call Center Operations including Call Center vendor selection and management. Assistance with site location, market analysis, contract negotiations, RFP preparation, and C-level presentations. Providing Consulting for global professional services firms including AlphaSights, Gersen Lehrman Group, and Guide Point Advisors, assisting international firms such as McKinsey and Company and Boston Consulting Group, plus Venture Capital and Private Equity firms covering Contact Center Technology, Compliance and Data Security to drive improved Business Performance and decision making. If your business is not the leader in your market, call Green Rain Media and let's discuss what is holding you back. We are the best at what we do and you are likely the best at what you do. So let's get together and build a plan to get the word out about your great company. We specialize in growing business customer lists and repeat sales utilizing SMS Text Marketing. Your customer list is a Profit Center that most businesses are missing. We'd be honored to have the opportunity to work with you and your team!