- Insurance Claims & Loss Formulation Consultants - Our specialised team assists our clients by managing insurance claim investigations and the settlement process after a loss or business interruption. We gather all required data, prepare required documentation and consult with the client so that they can secure a full, fair and expedited settlement. We also assist by mediating with creditors to prevent undue creditor and bank pressure, while obtaining interim payments from the insurers to assist the client with cash flow after an event. We are skilled and highly experienced in assessing and quantifying losses materializing from a wide range of potential claims, including fires, floods, national disasters, suppliers extension, theft and fraud. We understand the differences between the expectations of our client and the insurer at the time of a large loss, and together with their broker, manage these very significant perceptions to assist our clients in achieving the long-term survival of their business. We help our clients to understand the various options available before committing themselves. Part of our service is the management of the flow of information between the respective parties to ensure compliance and a successful claim. Our specialist team supports the client through the claims process by:  - Overseeing the collection of appropriate claims related information  - Helping the client through the process of claiming advance payments from the insurer  - Compiling and substantiating the claim   - Consulting on policy information - Assisting the client in negotiations with the insurer and the appointed loss adjuster Commercial Claims Consultants Africa (Pty) Ltd trading as Insurance Claims Africa