Who we are... We are Formula Firm Inc., an IT Consulting Firm, based out of Southern California, with clients in the Greater Los Angeles, Texas, Chicago, NY, as well as Canada, Mexico, Spain, and Japan. What we do... We pave the way towards mutual success, by Architecting Solid Technology Plans, using proven Best Practice Methods, and Executing them in Earnest with Ethical Work. We help keep cost down and efficiencies high, whilst building a future proof solutions that will be relevant in the years to come. Who we do it for... Our client base ranges from Residential, SMB, to Corporate Conglomerates. We are willing participants in your success, recognizing the practical differences in dealing with C-level Executives, Middle Management, and the all important everyday Staff, whom together already share a great part of your success. We are passionate about what we do, and take pride in how we do it! How we do it... We use our proprietary internal ticketing and resource system, aptly named TicketTank™; It’s our method to ingest your trouble tickets, compose the appropriate course of action, and take aim at a pin point solutions. We do this in conjunction with the latest and greatest tools available to us, such as TeamViewer as our Remote Access System, Webroot as our Security and Threat Monitoring System, and various other niche systems and services, in partner with RingCentral, our communication platform. Let us do it for you… Let us show you what we can do for you! Contact us at 1 (800) 818-4395 or via email at hello@formula-firm.com