First impressions are lasting impressions... Do you ever wonder why some people visit your church and not return for a second or third visit? Are you sure the welcoming process you have in place truly makes guests feel welcome? You aren’t the only one asking that question. The Mystery Guest Program (aka mystery shopping for churches, mystery worshipers, secret church shoppers) helps you see your church through the eyes of the very people you are trying to reach. We find everyday people from near and around your community (who aren’t regularly attending church) to attend a service at your church and help you discover things like: How welcome did they feel? Were they made to feel uncomfortable in any way? Could they find the church easily? Would they consider returning - or not - and why. Understanding the answers to these questions is key to improving the way you welcome and connect with your guests and getting them to return. We can help you gain an outside perspective of your church and develop a welcoming process that makes guests feel welcome, accepted and want to return.