We work with Financial Service Companies who are struggling with a torrent of Regulatory and Market driven change, to turn around problematic Projects enabling them to comply with new regulations and increase sales through better use of the information they hold. At the same time we transfer knowledge to existing staff to enable them to be more effective at running projects. Recent projects include: Regulatory Compliance • PPI – Customer Treatments – Sales Process Analysis • PPI – S17 Tax Return and Financial Reconciliation • Mortgage Regulations Electronic Document and Records Management • Records Management • Document Management Outsourcing CRM, Retail Distribution, Sales and Marketing • E-commerce/Divestment • Retail Development –Convenience Retailing • Retail Sales Management Information – Data Warehouse/Business Intelligence • Customer Services Transformation • CRM Member of Agile Business Consortium Recent clients include: - Abbey National, Barclays Bank, Barclaycard, Bradford and Bingley, British Telecommunications, Lloyds Banking Group, Nationwide, Prudential Assurance, Surrey and Borders Partnership NHS Trust