Who we are? With offices in Cologne and Miami, we are passionate about improving customer satisfaction across a wide range of sectors. Operating in over 30 countries – from global EUROSTOXX companies to the corner gym – our expertise and extensive portfolio enables you to gain context-based feedback from people you care about. What we do? For your company our holistic range means loyal customers and high referral rates. Our claim is to develop flexible and service-oriented solutions for your business. How we do it? Our experienced team of market researchers, consultants, programmers and economists work with you to develop a technical infrastructure in your store, business or branch, right at the POS. With our years of expertise, our custom-fit hard and software, and a comprehensive service approach, we continuously improve the everyday experience of your customers, guests, patients, and employees. Together with key feedback via surveys online or on-site, we also make digital communication at the POS, lead generation and customer loyalty programs easy to implement. Why we do it? Our philosophy is "Let's improve everyone's daily life". And this is also our claim: With our work and our system, we want to make people's lives better. Through the feedback this provides we ensure continuous improvements in people's daily lives – for them themselves and those companies benefiting from the feedback.