Solutions for Your Most Important People Problems follow our blog at performanceresources.wordpress.com We have a simple mission: We increase your profits. We help businesses increase their profits, by reducing their people costs. Our clients hire better, fire less, manage better, and retain and develop top performers. We offer tools and systems that improve: • Selection of honest, hard-working employees, who show up for work, avoid substance abuse, are less often absent or tardy, and perform! • Performance of sales people and other employees. • Retention—Keep your good people. • Placement—Ensure that each candidate/employee is in the right job. • Promotion—Avoid “promotion failure” due to the Peter principle. • Coaching—Get the most out of your people resources. • Career development—Give them a reason to want to stay with you. • Customer service—Is there anything more important? • Management—People don’t leave jobs, they leave managers. Fix this. • Recruiting—Maximize your candidate pool, manage it efficiently. • Performance Management –Turn this into something productive! Our tools are scientifically designed and validated. We customize the measures to reflect the needs and values of jobs in your company. Each assessment has been tested to ensure compliance with EEOC and Department of Labor standards; use of our tools may provide a positive defense against claims of discrimination.