FIDEI SOLUTIONS supports its customers in the Service Now solutions implementations, increasing the project ROI using our ITSM expertises. Purpose: Leadership in the Information Technology industry by providing enhanced services, relationship and profitability.. Vision: Provide quality services that exceeds the expectations of our esteemed customers. Mission statement: Our Successes derive from a deep understanding of our clients,building long term relationships with our customers and clients,providing exceptional customer services by pursuing business through innovation, advanced technologies and cost effective services.