All of us at Global Collision aim for the genuine customer delight which comes from exceeding expectations. We are entrusted with not just repairing our customers’ cars but also restoring their dreams and trust, often after a very traumatic experience. As Global Collision CEO George Lilley puts it, “There is no substitute for obsessive customer care, quality, ethics, and a right-first-time attitude as a company and as individuals. Our reputation is our best and biggest asset, and we insist on high standards and professional excellence in everything we do. Right first time and success through quality is essential for our customers and for our constant growth and development.”