Arch + Tower is a boutique, organizational strategy consulting firm focused on helping organizations win by understanding the needs of their customers (Cx), unlocking the full potential of their employees (Ex), and removing operational barriers (Ox). Leveraging experiences in these three critical business areas, Arch + Tower helps improve and scale the structured and unstructured systems, processes and values that shape company culture and effectiveness. Arch + Tower serves both large, multi-billion-dollar clients such as Chick-fil-A as well as middle market companies serious about healthy growth. The Arch + Tower philosophy is simple, powerful and effective. If leaders improve the experience for employees by removing friction and increasing operational effectiveness, customers will begin to feel the positive impact.