In the future, the value of a property will increasingly be determined by the installed technology and the degree of digital networking of the building, which will result in a paradigm shift in the use, evaluation and management of buildings. The Center Smart Commercial Building sees itself as a central point of contact for generating and imparting knowledge about the use and operation of such Smart Commercial Buildings. The fields of action derived from this are new business models on the one hand and new potentials on the other, which result from the use of AI and new possibilities of human-machine interaction.