Collaborate Student Support Center works closely with other instructional technology efforts at UC Santa Barbara, providing enhancements to existing services to address specific needs, and coordinating services to provide a coherent set of offerings to faculty and students. Our student staff provide support on general productivity software primarily in the areas of word processing, spreadsheet creation, charting, web and other specialized software titles. Senior student staff answer questions about UCSBnetID with the assistance of a specialized tool provided by ETS Identity.