Pink Frog Interactive is a Human-Centered Design and Design Research Consultancy. We make complex processes and information clear through design research and strategy. We've been making users happy since 2005. We specialize in customer service design for public services. We focus on improving the quality of experience and human interaction with web applications, product interfaces, services, across all touchpoints and interactions. The Principal and Founder, Tammy Fritz, has over 25 years experience in human-centered design. She has Masters of Design degree in Communication Planning and Information design from Carnegie Mellon University, a Bachelor of Science degree in Business Administration from the University of Pittsburgh and a certificate in Specialized Technology from the Art Institute of Pittsburgh. Connect at http://linkedin.com/in/tamella Our Vision: A world where people have equal access to public services because they are designed in a way that is intuitive, easy to navigate, transparent, accountable and user-centered.