Firstline provides business communication solutions that are simple to install, manage, use, and scale. Our solutions exploit the power of IP to provide unified communication tools that anyone can use. Our partnership with Mitel allows us to provide IP phone systems, to companies of any size, with unified communications and contact center built in. We start with a detailed assessment of your existing infrastructure and work with you to design a solution that lowers TCO while boosting productivity. Once a concept has been designed and proven, Firstline will manage the implementation and installation throughout the project. Our services are backed up by our "Customer First" maintenance plans which include software assurance, extended hardware warranty and 24/7/365 Emergency Services and equipment availability and replacement.