firLab is a software house founded in 2002 that provides technological solutions geared towards both large and small companies. Our philosophy is to offer state-of-the-art software tools that can really support the modernization of business processes. Our aim therefore is to propose solutions that lead companies to improve the efficiency of their process, with advantage in productivity. firLab over the years has gained expertise in systems optimization. Many efforts have focused on the design and development of platforms for scheduling and resource planning, whether staff or technological infrastructures. The growth of firLab skills has passed through numerous partnerships with research centers and the study on-the-job of production and management processes of all industries. firLab’s products are process optimization systems. firLab especially provides employee scheduling software (Workforce Management software) and company resources scheduling software. The philosophy behind these products is to provide to clients powerful but user friendly tools. Because who manage complex production processes or resource planning in the company often are managers without technical expertise. The firLab products interfaces are designed thinking about the different skills of end user ensuring all the correct approach to the use of the systems.