ComAround is a BMC company that specializes in Knowledge Management and Self-Service. ComAround empowers support organizations around the world to solve problems faster, handle increased volumes in multiple languages, lower organizational costs and deliver excellent customer experience using ComAround Knowledge Management Software and expertise. ComAround´s KMS, ComAround Knowledge™, is KCS v6 Verified and can be easily integrated with ITSM tools thanks to ComAround Connect. ComAround's specialists also provide KCS certification training. Try it 30 days for free: http://www.comaround.com/en/tool/#try-free