24/7 Response and Employee Safety Monitoring Solutions. Call Centre Response Professional management of your fault and emergency hotlines. Experienced in a range of energy and utility fault and emergency services. Employee Welfare Monitoring Real time monitoring of employee welfare using our own mobile app TraXu and call in/out service.We can monitor your existing safety tools in conjunction with our reliable service.We are able to monitor and respond to critical alerts received via: - Satellite safety devices (SPOT, PLB) - In-vehicle Management Systems (IVMS) - Radio Dispatch & Scheduling Responding to the initial report is only the first past of the response process. In emergencies and non-emergencies, NRC can dispatch work orders on your behalf to ensure timely and efficient response. We also manages a scheduling team, experienced with large activity deployments around Australia. Owned by Origin Energy since 1999, the National Response Centre (NRC) has delivered response and health and safety services since 1972. The NRC boasts an excellent reputation delivering response support services to customers in energy, utilities, and government sectors.