Davern itSM is an independent consultancy providing services in the following areas: IT Governance Assessment Services (ISO/IEC 20000 and ISO/IEC 27001) IT Service Management Consulting (ITIL and ISO/IEC 20000) IT Service Management Training (ITIL and ISO/IEC 20000) Business Continuity Management (BCM) We provide services to a number of clients in the financial, manufacturing, technology and service sectors. Our objective is to provide a confidential and independent quality service to our clients.