At Pegasus Estate Midlands, we understand that a good property management is vital to your success. As HMO (House of Multiple Occupancy) managing specialists, we have the experience and expertise to ensure that your investment is well protected and to help you achieve the highest possible returns. At Pegasus our mission statement is simple: “As property developers / investors ourselves, no one in our local area could manage our properties to the same high standard we would expect. We found a lot of other landlords in the same position, who were all self managing, or relying on a substandard service. Local letting agencies simply didn’t ‘get it’. HMO / House Share management for them is an alien concept. They didn’t understand the regulations, and the hands on management required. As a result they either didn’t offer HMO / house share management, or charged high fees but didn’t have the high level of service you would expect. Enter Pegasus Property. We thought this was unacceptable, and took all of the weaknesses of other local agencies, such as poor communication, poor customer services, ridiculous hidden costs and a feeling of mistrust and we turned these into our strengths / selling points. We communicate constantly with our customers, via telephone, E-mail and text. We are perfectionists, we provide a top quality service and as a result we have top customer service. We leave no stone unturned. We do not have hidden costs, all of our costs are explained up front. We are totally transparent and we are a service you can trust and believe in. We are landlords, our Tenants are our customers. The properties are the product, if we pay for a product we expect that product to deliver, with great customer service available, why should of tenants get anything different?”