Dealer Gripe is a complaint management system for automotive dealerships across the country, (ask us how we can create a complaint management system to fit your industry). Our system automatically groups complaints or gripes based on the type, time and current status. Dealership managers will receive the complaints or gripes when they want and can assign them to who they want to handle them. The admin panel also includes detailed reporting. The Dealer Gripe system can compile reports across dealership groups, track trends and manage resolution times in real time. Contact us today for more information. Click http://vimeo.com/105161103 to watch our Demo and find out more.