Too many businesses have a gap. The way their customers and employees experience them doesn’t live up to their brand ideals. We help close this gap between how businesses want to come across and how people actually see them. And we do this through helping them communicate better – the right words, in the right place, at the right time. We do this through: • Brand personality and tone of voice development • Communications training • Content strategy and design • Copywriting Our focus is as much on changing people’s behaviour as it is on developing guidance for our clients. We believe that tone of voice is something people do, and if they’re not doing it they don’t really have one. So we don’t just stop at guidelines, but work with organisations to embed tone of voice as a living, breathing brand behaviour. This is the essential difference between Enough Said and the many, many branding agencies who say they ‘do’ tone of voice. Our clients are clearer about who they are, sound more real when they communicate and are better able to connect with their customers and employees.