Based on its clear views on design in the built environment Jeanne Dekkers Architecture has realized many high-profile buildings. The firm seeks and finds the best fitting responses for each commission. Every design process begins with getting thoroughly acquainted with the commission by rephrasing the definition of the problem and a study into four key aspects. 'Looking and listening' to the location, the brief, the purpose and background of the client and the user and being receptive to invisible factors. These are important to understand as fully as possible what the commission actually is, and to fully master it.