PRO Consulting creates management’s and employees’ involvement in the process of change, continuous improvement and organizational development. PRO Consulting –is ready to assist your company in: - Change Management – strategic goals of change, new business models, organizational merges, innovations, Project Management, Project Management Office - Coaching - continuous improvement - quality methods and tools, Key Performance Indicators, organiza-tional culture surveys, , creation of the organizational values system - process management – definitions, mapping, measures, process improvement, process owners, process management system (Cross Functional Process Improvements, Lean, Six Sigma) - removing functional siloses, improvement of cross-functional communication and processes, cross-functional teamwork - Customer Care, internal and external customer satisfaction surveys – project and implementa-tion, customer feedback analysis and improvement initiatives -- moderating and leading groups - problem solving, brainstorming, improved business products and processes, monitoring of the timely change implementation - trainings, presentations, lectures on Change Management, quality, coaching, process manage-ment, building customers’ loyalty -Brainstorming