We are one of the leading Service Design and Design Thinking agencies in Germany and have been working on innovative solutions for our clients for more than ten years. When you aim at creating innovative and useful solutions, the first task is to understand the needs of the people. That’s why we dive deep into your customers’ environments and on that basis we create holistic concepts that involve all the important stakeholders in the entire development process. Together with companies, municipalities and organizations we develop innovations that are focused on customers. Our clients achieve the desired social, economic and ecological effects through a consistent focus on their customers and by applying our holistic approach. To understand customer needs exactly, we dive deep into their environments. On that basis we create services by involving all the important stakeholders, both those within and outside the organization, throughout the entire development process. We help our clients to position themselves strategically and to maintain consistent development.