As a Microsoft Partner our goal is to provide sound and reliable IT solutions for our clients, from new infrastructure deployments to system engineering and administration. We focus on the design, delivery and deployment of Microsoft Unified Communications , utilizing Microsoft Lync for instant messaging/presence , web collaboration, audio/video/web conferencing and enterprise voice, as well as leveraging Microsoft Exchange to provide Unified Messaging for voicemail, auto attendant and user subscriber access. As a solution provider we all provide hardware, software and network support in but not limited to Client Desktop Operating Systems, Microsoft Windows Server operating system environment, monitoring the health different IT services , custom applications and infrastructure documentation as well as first , second tier incident and problem resolutions