Who is Point Taken? Point Taken is a communications skills training company. We deliver customized training at your facility or meeting location, with trainers who know your industry and how to coach your team to improve their skills. Effective communication depends on strong delivery skills and focused, appropriate content. We work on both sides of that equation, coaching the physical delivery skills as well as message development and articulation. This helps our clients get more from their audiences – more attention, more comprehension, more motivation, and more action.