The Office of the Ombudsman is an institution of the municipality that is accountable to Council and subject to the provisions of the City’s by-lawThe Office of the Ombudsman is there to ensure that all complaints relating to the City of Joburg is resolved through investigation, agreements, mitigation and advice. The Ombudsman is representing the interest of the public Follow Office of the Ombudsman on twitter https://twitter.com/JoburgOmbudsman and visit our website on www.joburgombudsman.org.za or call our contact centre on 087 9800058 if your complaint is over 90 working days old