Occams’ AI-driven Experience Testing System (ETS) is the worlds most innovative CX validation and monitoring platform.   Packed full of features and tools, ETS delivers an ROI within weeks by supporting the continual enhancement and deployment of exceptional customer journeys throughout your contact centre environment.   With ETS, organisations can drive collaboration and innovation throughout the entire CX development lifecycle, confidently delivering changes to the customer experience faster and more frequently. ETS provides real-time continual feedback on the performance of an organisations cloud or on-premise CX operations, delivering early identification of customer-impacting errors.