Today, after-sales business generates the majority of the profits for the larger equipment manufacturers (OEMs) and distributors. This is why companies, such as Bosch and Siemens, have invested millions in digitalizing their after sales services. However, SME players are missing out on this opportunity as they do not have the CAPEX nor in-house expertise. Makula is the quickest and most cost-efficient way for SME machine manufacturers to digitalize and monetize their after-sales services.