Want to Elevate Customer Excellence? ☆ PROVEN Solution!☆ ✔ Do you want to INCREASE positive word of mouth about your organization, ACCELERATE loyalty, and DISTINGUISH yourself from competitors? ✔ Do you want to LOWER costs and BOOST profitability? ✔ Are you a new CEO or a Customer Experience Professional? If so, we offer you a proven solution... Remember that WOW customer experience you couldn't wait to tell others about? That’s POSITIVELY OUTRAGEOUS SERVICE®! ★ The book, now in its third edition, “Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life” sold over 285,000 copies. ★ ★ Southwest Airlines adopted the Positively Outrageous Service culture 28 years ago transforming them into a leader in the industry. ★ ➡ For you to reap the full benefits of Positively Outrageous Service, (POS), it takes a cultural shift and new habits. For example, how to hire “service naturals’; your leadership igniting the fire of POS excellence; your front-line “owning POS”; and how to effectively celebrate POS! ➡ We have developed specific tools and programs around six key habits to create and cultivate your POS culture. Our team has proven experience from hospitality to healthcare, from credit unions to technology; hi-tech, lo-tech and even no-tech! ★ ★ What Clients Say ★ "Competent, professional & fun are key factors that framed my decision to work with them.” “When you compare the investment of working with POS on the front end to the cost of time & resources finding your way, it’s clear that this is the most economical & time-efficient way to address the future.” “focus, a game plan & clarity of the path that's required to be successful." ★ NEXT STEP ★ DISCLOSURE: If you don't have a solid offering OR service isn't important to you - WE CAN'T HELP YOU! BUT, if you want to build compelling positive word-of-mouth marketing, create intense loyalty, distinguish yourself from the competition and boost profitability. ☞ SHOOT US A MESSAGE ☞