Our goal is to bring greater value to healthcare by building operational excellence and alignment in healthcare organizations. While there are many elements to this approach the fundamentals include: • Working with people to get a deep understanding of operations and the levers that drive performance • I use that information to establish actionable performance metrics and then institute a data driven accountability system. • I also develop strong collaborations across departments to optimize the handoffs. Examples of Results • Health System Ambulatory Care: $9 million improvement in the margin while achieving top 25% benchmark in annual improvement in patient satisfaction scores. • Multi-specialty Practice: Reduced cost-to-revenue ratio from 52% to 41%. Achieved 23% growth while reducing overhead expenses by 7%. • Hospital Physician Enterprise: Increased provider productivity by 25%. Improved margin by 35% while achieving top 27% improvement in patient satisfaction scores. • Neuromuscular Services: Increased gross revenues by 65% while keeping direct expense increases to 14%. Improved operating margin by 230% within one year. • Primary Care: Increased primary care productivity by 18% and pediatric productivity by 40%. • Orthopedic Services: Increased annual revenue by 48%. Limited expense increases to 18%. Improved operating margin from negative 1.5% to a positive 19%.