SYKES is a leading, global digital-marketing and customer-care outsourcer. We're hiring home-based Customer Service Advisors anywhere in Italy. SYKES specialises in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound technical support and customer service. Headquartered in Tampa, Florida, with customer contact management centres throughout the world, SYKES provides services through multiple communication channels including phone, email, web and chat. Utilising its integrated onshore/offshore global delivery model, SYKES serves its clients through two geographic operating segments: the Americas (United States, Canada, Latin America and Asia Pacific) and EMEA (Europe, Middle East and Africa). SYKES also provides various enterprise support services in the Americas and fulfilment services in EMEA, which include multi-lingual sales order processing, payment processing, inventory control, product delivery and product returns handling. Our mission Our mission is to make our clients more efficient and more profitable while improving loyalty to their company brands. Our vision SYKES will be the Global Standard for delivering value-based customer contact management solutions tailored to the unique needs of our clients. Our core values All SYKES Employees are expected to maintain high personal and professional standards of conduct and integrity.