Hosted IP Contact Center Hosted IP Telephony Managed NOC Solutions ICM/IPCC Custom Reporting CTI application Customization VOIP Solution Design ACD CTI IVR VoIP IP-PBX Email Management Predictive, Progressive & Preview dialling Web Chat & Collaboration Call Recording & Quality Monitoring Browser Based WorkFlow & Scripting Transaction Recording Real-time and Historical Reporting SIP Trunking Telephony Services